Sorry but if you didn't enter the Promo Code / Gift Card during checkout we cannot apply it after the order has been placed.

If you have questions which are not answered on the website, please contact our Customer Service team via the contact form on our Contact Us page during office hours of Monday to Friday 09:00 - 18:00. Alternatively, if your enquiry is more urgent please contact us our Live Chat function.

The best way to sign up to our newsletter is to set up an account. You don’t have to buy anything yet, but when you do want to start shopping this will also give you a head start. Alternatively, submit your email address at the bottom of the website, or click the Newsletter link where you can sign up to our newsletter without setting up an account.

Once you have registered you can access your account at anytime by clicking on the My Account link at the top of the page. Here you can change your preferences, update your payment information and address book, view your wish list, rewards, order history, recommend friends and manage your account password.

No, but its worth it. You can checkout as a guest but by registering your details you won’t have to enter the same information every time you order. You can also choose to receive regular email updates for all the latest HODZ news, events, competitions, offers and much more.

Yes, or course. You can select a different address during the checkout and save it to your address book for next time you shop. You can update your address book at any time in your My Account section. Unfortunately we are unable to change the delivery addresses for parcels to be dispatched once the order has been placed. Please note, any changes you make to your account after an order has been placed will not take effect.

Sizes may differ from one product to another and even from one style to another. If you have purchased a HODZ item before and it fits well then we suggest you continue to order that size. However, please also refer to our product description We also offer a style specific sizing guide on each product page to help you make an informed decision. If you are not completely satisfied with the fit then please refer to our Returns Policy & Procedure for details.

We make a huge effort during the photography process to ensure the images you see online are as close to the real thing as possible. It is worth noting that all monitors have different colour settings so we recommend carefully viewing all images offered and checking the product description for information on the colourway.

There are a number of ways you can search for a product until you find exactly what you’re looking for. The most relaxing way to shop with us is to browse through the Store. Alternatively, if you know exactly what you want, just type in a product/description in to our search facility, in the top right of the main menu, and we will find you everything related to your specific search.

We try to give as much information as possible about all our styles in the product information including the colour, materials and of course plenty of clear images. If you do need any more information please contact us via our Live Chat function and we can put you in touch with our Customer Service team and/or our Retail team who can further communicate product feaures and benefits through messaging, images and video as needed. Alternatively contact Customer Service via the contact form on our Contact Us page and we'll do our best to help you.

Once you have added your items to the basket and are ready to complete your purchase, you will see a Promo Code / Gift Card field at checkout. To redeem simply enter the relevant Promo Code / Gift Card into the box and your cart will be amended to show the new price. Please note that Promo Codes / Gift Cards cannot be applied after the order has been placed and some Promo Codes / Gift Cards will have an expiry date.

Shopping at HODZ is easy, you can shop by product category such as Signature, Area Boys etc. Or you can search directly for what you are looking for in our search bar. Once you have found what you want, choose your colour and size and click 'add to basket', and when you’re done shopping, proceed to the checkout and follow the on screen instructions to fill in your delivery and payment details. Easy. Don't forget to check out our Offers section, available from time to time, and grab yourself a bargain!

We are taking every measure to ensure that your details are protected. We use Wix Payments for all Payments UK & International purchases to protect all payments, We also offer Klarna & Clearpay to spread the cost of your purchase.

Current payment methods accepted by hodz.co.uk include; American Express, Visa Credit, Visa Delta Debit, Visa Electron, Solo card, Mastercard Debit/Credit/Pre-pay and Maestro Debit, Apple Pay and Google Pay. We also accept payment by PayPal and for international orders offer all local country payment types at checkout

Yes. When you input your name, address or credit/debit card details on the web site, the information is protected by the use of Secure Socket Layer (SSL) technology. This encrypts your details and ensures that the information you submit cannot be read in the unlikely event it is intercepted. If you are unsure as to when the SSL security is being applied, check that there is a Padlock icon or Key icon in the grey bar at the base of the page you are reading.

Please be assured that we consider all of the information share with us to be completely private and confidential. At no point will hodz.co.uk share, rent or sell your personal information without your consent.

As soon as your order has been dispatched, you will receive an email confirm that it's on its way. The email will include a tracking number and you can monitor the status of your delivery by logging onto the relevant carriers website.

We aim to despatch all orders within 3-5 working days and delivery is subject to the type of delivery you request. Please allow up to 28 days. Please visit our Shipping & Returns page for a full list of options. Our standard UK delivery will take up to 3 working days. We also offer free UK delivery on all orders over £80. Our orders are sent out via traceable, signed for and insured services. Unfortunately we cannot deliver on national holidays. In this instance please expect your delivery on the next working day. Remember that the times indicated consider only working days (Monday-Friday) and delays may be incurred during public holidays. For International orders you will be presented delivery options during checkout. Please visit our Shippings & Returns page for more information.

We ship globally. Please contact Customer Service via the contact form on our Contact Us page if you experience problems ordering to your location.